My name’s Mark and I’m 34 years old. I’m married and I have a daughter. I work as an office clerk in a logistics company. My job is quite busy, but I like it because it’s organised and clear.

I usually start work at 8:30. I often check my emails first and reply to urgent messages. I regularly update documents and enter data into the system. Every day, I answer phone calls and give basic information to clients. I sometimes help my colleagues with paperwork or simple problems. I’m responsible for invoices, so I always check the details carefully. I usually work independently, but I also work as part of a team.

Once or twice a week, I attend meetings, where I usually take notes and follow instructions from my supervisor. I always try to meet deadlines and follow office rules. At lunchtime, I usually eat with my colleagues and talk about work or family.

At the moment, I’m working on a new database. I’m entering data and checking old files. Today, I’m answering a lot of emails because the office is very busy. My manager is asking for updates, so I’m preparing a short report. Right now, I’m focusing on accuracy and time management because these are important in my job.

My name is (0) ________. I’m 29 years old. I am single and I live alone. I work as an (1) _____________ in a small office. My position includes many different responsibilities, so my days are never boring.

I usually arrive at work at (2) _____________. I always organise my desk and check my task list. I often schedule meetings and send messages to colleagues. I deal with (3) _____________ every day and file papers carefully. I frequently communicate with customers by email and phone. I’m responsible for (4) _____________, so I regularly check what we need. I usually support my manager and help the team with daily tasks.

I (5) _____________ prepare simple reports and update spreadsheets. I rarely work late, but I always finish my tasks on time. I usually stay calm, even when the office is busy.

At the moment, I am preparing for (6) _____________. I am printing files and checking information. Today I am also helping a new colleague, so I am explaining office procedures. Right now, I am (7) _____________. I am working carefully because accuracy is very important in my job.

My name is Anna. I am (0) _______ years old. I am single and I live alone. I work as an administrative assistant in a small office. My position includes (a) _____________, so my days are never boring.

I usually arrive at work at 9 o’clock. I always organise my desk and check (b) _____________. I often schedule meetings and send messages to colleagues. I deal with documents every day and file papers carefully. I frequently communicate with customers by (c) _____________. I am responsible for office supplies, so I regularly check what we need. I usually support (d) _____________ and help the team with daily tasks.

I sometimes prepare simple reports and update spreadsheets. I (e) _____________ work late, but I always finish my tasks on time. I usually stay calm, even when the office is busy.

At the moment, I am preparing for an important meeting. I am printing files and checking information. Today I am also helping a (f) _____________, so I am explaining office procedures. Right now, I am answering phone calls and writing notes. I am working carefully because (g) _____________.